Privacy policy
Effective Date: 07 April 2026
At Himora Tea, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or purchase our products.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information:
Name, email address, phone number, shipping address, and billing details provided during checkout or form submissions.
Payment Information:
All payments are securely processed through trusted third-party payment gateways such as PhonePe. We do not store your card or payment details on our servers.
Technical Information:
IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools to improve user experience.
2. How We Use Your Information
We use the collected information to:
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Process and fulfill your orders
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Communicate order updates and support requests
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Improve our website, products, and services
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Send promotional emails or offers (only if you opt-in)
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Ensure secure transactions and prevent fraud
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with trusted third parties strictly for operational purposes:
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Payment Processing: PhonePe for secure transactions
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Logistics & Delivery: Delhivery for order fulfillment
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Service Providers: Website hosting, analytics, and communication tools
All third-party partners are obligated to protect your data.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
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Understand user preferences
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Improve website performance
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Deliver relevant content
You can disable cookies through your browser settings, though some features may not function properly.
5. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure.
6. Your Rights
You have the right to:
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Access or update your personal information
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Request deletion of your data
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Opt-out of marketing communications
To exercise these rights, please contact us at: support@himoratea.com
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.
8. Updates to This Policy
Himora Tea reserves the right to update this Privacy Policy at any time. Changes will be reflected on this page with an updated effective date.
9. Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us:
Himora Tea
Email: himoratea@gmail.com
Phone: +918653448929
Address: Harirampur, Sarroi, Bhadohi, Uttar Pradesh, 221401
This Privacy Policy ensures compliance for payment gateways like PhonePe and builds trust with your customers.
